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1. Order Placement & Payment

• Full payment is required at the time of order to secure your date and flowers.

• Orders are confirmed only after payment has been received.

• We accept Venmo primarily. Other payment methods can be requested by contacting us, but doing so might lead to a delay in order confirmation and processing.

• Prices are subject to change based on market conditions.

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2. Custom Designs & Substitutions

• Each arrangement is custom-made. Flower varieties and colors are subject to availability.

• In the event a specific flower is unavailable, we reserve the right to substitute flowers of equal or greater value while maintaining the overall style, color palette, and design.

• Photos provided are inspiration only and may not be exact replicas.

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3. Dance Flowers (Boutonnieres & Corsages)

• Please verify all details carefully before submitting your order, including:

  • Event date and pickup/delivery time

  • School name

  • Color preferences

  • Wrist size (for corsages)

  • Dress/suit color coordination

• We are not responsible for incorrect information provided at the time of order.

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4. Order Deadlines

• Dance flower orders must be placed no later than 7 days prior to the event.

• Last-minute orders may incur a rush fee and are subject to availability.

• Large bouquet orders for holidays (Valentine’s Day, Mother’s Day, Prom season, etc.) may require earlier deadlines.

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5. Cancellations & Changes

• Cancellations made more than 7 days before pickup/delivery may receive a partial refund (less a processing/design fee).

• Orders canceled within 3 days of the event are non-refundable.

• Changes to color or flower type must be made at least 5 days prior to the event and are not guaranteed after that time.

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6. Pickup & Delivery

• Customers must pick up orders during their selected time window.

• We are not responsible for flowers left uncollected past closing time on the event date.

• Pickups are preferable but in the event of a delivery being required a delivery fee will be incurred base on time traveled to and from destination.

• Delivery times are estimates and may vary due to traffic, weather, or high-volume dates.

• The recipient is responsible for being present to receive the delivery unless prior arrangements are made.

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7. Flower Care & Responsibility

• Wood flowers are not perishable products but they are delicate. Proper care is required to maintain.

• We are not responsible for damage caused by:

  • Exposure to light, heat, or freezing temperatures

  • Rough handling

• Once flowers leave our shop or are delivered, responsibility transfers to the customer.

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8. Allergies & Sensitivities

• Some flowers contain materials or fragrances that may cause allergic reactions.

• It is the customer’s responsibility to notify us of any allergies prior to ordering.

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9. Photography & Marketing

• We reserve the right to photograph arrangements for portfolio, website, and social media use unless otherwise requested in writing at the time of order.

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10. Force Majeure

• We are not liable for failure to fulfill orders due to circumstances beyond our control, including but not limited to severe weather, supply chain disruptions, transportation delays, or other emergencies.

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11. Agreement

By placing an order, you acknowledge that you have read, understood, and agree to these Terms & Conditions.